1.0 Operating Systems

1.1 Compare and contrast the features and requirements of various Microsoft Operating Systems.

• Windows XP Home, Windows XP Professional, Windows XP Media Center, Windows XP 64-bit Professional
• Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Windows Vista Enterprise
• Windows 7 Starter, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate, Windows 7 Enterprise
• Features:
  • 32-bit vs. 64-bit
  • Aero, gadgets, user account control, bit-locker, shadow copy, system restore, ready boost, sidebar, compatibility mode, XP mode, easy transfer, administrative tools, defender, Windows firewall, security center, event viewer, file structure and paths, category view vs. classic view
• Upgrade paths – differences between in place upgrades, compatibility tools, Windows upgrade OS advisor

1.2 Given a scenario, install, and configure the operating system using the most appropriate method.

• Boot methods
  • USB
  • CD-ROM
  • DVD
  • PXE
• Type of installations
  • Creating image
  • Unattended installation
  • Upgrade
  • Clean install
  • Repair installation
  • Multiboot
  • Remote network installation
  • Image deployment
• Partitioning
  • Dynamic
  • Basic
  • Primary
  • Extended
  • Logical
• File system types/formatting
  • FAT
  • FAT32
  • NTFS
  • CDFS
  • Quick format vs. full format
• Load alternate third party drivers when necessary
• Workgroup vs. Domain setup
• Time/date/region/language settings
• Driver installation, software and windows updates
• Factory recovery partition

1.3 Given a scenario, use appropriate command line tools.

• Networking
  • PING
  • TRACERT
  • NETSTAT
  • IPCONFIG
  • NET
  • NSLOOKUP
  • NBTSTAT
  
  
• OS
  • KILL
  • BOOTREC
  • SHUTDOWN
  • TLIST
  • MD
  • RD
  • CD
  • DEL
  • FDISK
  • FORMAT
  • COPY
  • XCOPY
  • ROBOCOPY
  • DISKPART
  • SFC
  • CHKDSK
  • [command name] /?
  
  
• Recovery console
  • Fixboot
  • Fixmbr

1.4 Given a scenario, use appropriate operating system features and tools.

• Administrative
  • Computer management
  • Device manager
  • Users and groups
  • Local security policy
  • Performance monitor
  • Services
  • System configuration
  • Task scheduler
  • Component services
  • Data sources
  • Print management
  • Windows memory diagnostics
  • Windows firewall
  • Advanced security
  
  
• MSCONFIG
  • General
  • Boot
  • Services
  • Startup
  • Tools
  
  
• Task Manager
  • Applications
  • Processes
  • Performance
  • Networking
  • Users
  
  
• Disk management
  • Drive status
  • Mounting
  • Extending partitions
  • Splitting partitions
  • Assigning drive letters
  • Adding drives
  • Adding arrays
  
  
• Other
  • User State Migration tool (USMT), File and Settings Transfer Wizard, Windows Easy Transfer
  
  
• Run line utilities
  • MSCONFIG
  • REGEDIT
  • CMD
  • SERVICES.MSC
  • MMC
  • MSTSC
  • NOTEPAD
  • EXPLORER
  • MSINFO32
  • DXDIAG

1.5 Given a scenario, use Control Panel utilities

Items are organized by “classic view/large icons” in Windows.

• Common to all Microsoft Operating Systems
  • Internet options
    • Connections
    • Security
    • General
    • Privacy
    • Programs
    • Advanced
  • Display
    • Resolution
  • User accounts
  • Folder options
    • Sharing
    • View hidden files
    • Hide extensions
    • Layout
  • System
    • Performance (virtual memory
    • Hardware profiles
    • Remote settings
    • System protection
• Security center
• Windows firewall
• Power options
  • Hibernate
  • Power plans
  • Sleep/suspend
  • Standby

1.6 Setup and configure Windows networking on a client/desktop.

• HomeGroup, file/print sharing
• WorkGroup vs. domain setup
• Network shares/mapping drives
• Establish networking connections
  • VPN
  • Dialups
  • Wireless
  • Wired
  • WWAN (Cellular)
• Proxy settings
• Remote desktop
• Home vs. Work vs. Public network settings
• Firewall settings
  • Exceptions
  • Configuration
  • Enabling/disabling Windows firewall
• Configuring an alternative IP address in Windows
  • IP addressing
  • Subnet mask
  • DNS
  • Gateway
• Network card properties
  • Half duplex/full duplex/auto
  • Speed
  • Wake-on-LAN
  • PoE
  • QoS

1.7 Perform preventive maintenance procedures using appropriate tools.

• Best practices
  • Scheduled backups
  • Scheduled check disks
  • Scheduled defragmentation
  • Windows updates
  • Patch management
  • Driver/firmware updates
  • Antivirus updates
• Tools
  • Backup
  • System restore
  • Check disk
  • Recovery image
  • Defrag

1.8 Explain the differences among basic OS security settings.

• User and groups
  • Administrator
  • Power user
  • Guest
  • Standard user
• NTFS vs. Share permissions
  • Allow vs. deny
  • Moving vs. copying folders and files
  • File attributes
• Shared files and folders
  • Administrative shares vs. local shares
  • Permission propagation
  • Inheritance
• System files and folders
• User authentication
  • Single sign-on

1.9 Explain the basics of client-side virtualization.

• Purpose of virtual machines
• Resource requirements
• Emulator requirements
• Security requirements
• Network requirements
• Hypervisor