4.0 Troubleshooting

4.8 Given a scenario, troubleshoot, and repair common laptop issues while adhering to the appropriate procedures.

  • Common symptoms

    • No display

    • Dim display

    • Flickering display

    • Sticking keys

    • Intermittent wireless

    • Battery not charging

    • Ghost cursor

    • No power

    • Num lock indicator lights

    • No wireless connectivity

    • No Bluetooth connectivity

    • Cannot display to external monitor

  • Disassembling processes for proper re-assembly

    • Document and label cable and screw locations

    • Organize parts

    • Refer to manufacturer documentation

    • Use appropriate hand tools


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