|
|
2.4 Given a scenario, explain and interpret common laptop issues and determine the appropriate basic troubleshooting method
- Issues
- Power conditions
- Video
- Keyboard
- Pointer
- Stylus
- Wireless card issues
- Methods
- Verify power (e.g. LEDs, swap AC adapter)
- Remove unneeded peripherals
- Plug in external monitor
- Toggle Fn keys or hardware switches
- Check LCD cutoff switch
- Verify backlight functionality and pixilation
- Check switch for built-in WIFI antennas or external antennas
|
|
|
