3.0 Operating Systems and Software


3.1 Compare and contrast the different Windows Operating Systems and their features

  • Windows 2000, Windows XP 32bit vs. 64bit, Windows Vista 32 bit vs. 64bit
    • Side bar, Aero, UAC, minimum system requirements, system limits
    • Windows 2000 and newer - upgrade paths and requirements
    • Terminology (32bit vs. 64bit - x86 vs. x64)
    • Application compatibility, installed program locations (32bit vs. 64bit), Windows compatibility mode
    • User interface, start bar layout

3.2 Given a scenario, demonstrate proper use of user interfaces

  • Windows Explorer
  • My Computer
  • Control Panel
  • Command prompt utilities
    • telnet
    • ping
    • ipconfig
  • Run line utilities
    • msconfig
    • msinfo32
    • Dxdiag
    • Cmd
    • REGEDIT
  • My Network Places
  • Task bar / systray
  • Administrative tools
    • Performance monitor, Event Viewer, Services, Computer Management
  • MMC
  • Task Manager
  • Start Menu

3.3 Explain the process and steps to install and configure the Windows OS

  • File systems
    • FAT32 vs. NTFS
  • Directory structures
    • Create folders
    • Navigate directory structures
  • Files
    • Creation
    • Extensions
    • Attributes
    • Permissions
  • Verification of hardware compatibility and minimum requirements
  • Installation methods
    • Boot media such as CD, floppy or USB
    • Network installation
    • Install from image
    • Recover CD
    • Factory recovery partition
  • Operating system installation options
    • File system type
    • Network configuration
    • Repair install
  • Disk preparation order
    • Format drive
    • Partition
    • Start installation
  • Device Manager
    • Verify
    • Install and update devices drivers
    • Driver signing
  • User data migration - User State Migration Tool (USMT)
  • Virtual memory
  • Configure power manangement
    • Suspend
    • Wake on LAN
    • Sleep timers
    • Hibernate
    • Standby
  • Demonstrate safe removal of peripherals

3.4 Explain the basics of boot sequences, methods and startup utilities

  • Disk boot order / device priority
    • Types of boot devices (disk, network, USB, other)
  • Boot options
    • Safe mode
    • Boot to restore point
    • Recovery options
      • Automated System Recovery (ASR)
      • Emergency Repair Disk (ERD)
      • Recovery console


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